iClaim: Your Customer Interaction Recording Solution
iClaim by ValidRecord records every form interaction in real time, capturing user consent, the user source of origination, lead age, and verify event authenticity. Securely store recordings for audits or compliance reviews and integrate seamlessly with your existing CRM.
What is
iClaim is your customer interaction recording and storing solution. It captures and stores customer interaction events, helping verify the origin and authenticity of inbound web leads. Commonly used by brands, iClaim provides proof of each customer's origin by issuing records of authenticity and recorded consent.
Why Choose
Capture User Data and Insights
With iClaim, you will get a series of insights, such as lead age, origination, and validation of event authenticity.
Real‑Time Consent Recording
Capture every click, keystroke, and checkbox selection that serves as digital proof of visitor and user interactions on your websites or customer acquisition forms.
Instant Dispute Resolution
Pull up shareable recordings on demand to address complaints, chargebacks, or regulatory inquiries.
Audit‑Ready Compliance
Meet TCPA, GDPR, CCPA, and industry‑specific consent requirements without manual overhead.
Optional Integrations
Connect in real time to your CRM or Phonexa setup to automate record creation and link to lead data.
Core Features of
Real-Time Interaction Recording
Capture every user action—clicks, keystrokes, and checkbox selections—on your web forms for a complete, timestamped session log.
Consent Documentation
Automatically record and timestamp consent events to prove compliance with TCPA, CCPA, GDPR, and other regulations.
Session Replay & Playback
Visually reproduce each form submission—including device, browser, and IP details—to validate user behavior and investigate disputes.
Secure RecordURLs
Generate unique, shareable links for every captured interaction, enabling instant access for audits, partner verification, or regulatory review.
Lead Metadata & Origin Attribution
Log lead age, website of origin, form input type, and PII mismatches.
Form Input Type
Reveals whether form data was manually typed, auto-filled, or scripted, helping assess lead quality, detect fraud, and optimize user experience across landing pages.
How 
Works
Setting up iClaim is simple. It enables you to capture recordings, verify consent, store records, get additional data, such as lead origin, age, domain, browser, device type, input methods, and more, on every purchased lead, and easily share them. Just add iClaim’s auto-generated script to your web forms, and iClaim will record each event in real time, providing verifiable proof of consent, accessible for up to five years via a shareable URL.
Record
Ensure compliance, enhance data quality, and secure independent recording for every submission.
Confirm
Manage consent variations and confirm compliance with each event.
Store
iClaim securely captures the user interactions, and for any records you claim, we store for up to five years, ensuring long-term access.
Access
Swiftly resolve complaints with accessible, shareable recordings of consumer consent.
Sign Up for Free Get Started with iClaim Today
Protect your business and ensure compliance, all with iClaim’s powerful customer interaction recording and insights tools.
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