Claim Reports

The Claim Reports tool in ValidRecord offers valuable insights into the activity and performance of your claimed iClaim records. These reports allow you to track usage patterns, monitor cost efficiency, and understand user behavior across multiple dimensions. Below is a quick overview of each available report and what it helps you measure.

Performance Report

The Performance Report provides both visual and tabular insights into the number of users who visited your site and the number of iClaim records that were successfully claimed during a specific time period. To access this report, navigate to iClaim > Claim Reports > Performance Report section.

Key metrics:

• Total Users
• Claimed Records
• % of New Users
• Time on Website

Use this report to:

• Identify trends in user engagement, monitor claim activity, and track how effectively your leads are being captured.

Usage Cost

The Usage Cost Report provides a detailed breakdown of your monthly spending on iClaim services. It displays the number of claims and associated daily costs, offering visibility into billing patterns over time. To access this report, go to iClaim > Claim Reports > Usage Cost Report section.

Key metrics:

• Date
• Quantity of Records Claimed
• Total Cost
• Detailed Breakdown by Service

Use this report to:

• Track service costs over time, optimize budget usage, and ensure that claim activity aligns with your expectations.
  

Domains Report

The Domains Report provides insights into how claimed records perform across the different website domains you’re tracking. To access this report, go to iClaim > Claim Reports > Domains section.

Key metrics:

• Domain
• Number of Claims
• % of New Users
• Average Time Spent on Website

Use this report to:

• Compare performance across domains and identify which ones are generating the most valuable traffic. 

Cities Report

The Cities Report offers location-based insights into where your claimed records originate, grouped by city. To access this report, navigate to iClaim > Claim Reports > Cities section.

Key metrics:

• City
• Number of Claims
• % of New Users
• Time on Website

Use this report to:

• Identify geographic trends and assess the quality and engagement by region. 

Operating Systems Report

The Operating Systems Report displays which OS types (e.g., Windows, macOS, iOS, Android, etc.) are used by visitors who have generated claimed records. To access this report, navigate to  Claim Reports > Operating Systems section.

Key metrics:

• Operating System Type
• Claims
• % of New Users
• Time on Website

Use this report to:

• Understand which platforms your visitors are using and optimize the site experience accordingly. 

Browsers Report

The Browsers Report breaks down claim data by the browser used, such as Chrome, Firefox, Safari, and Edge. To access this report, navigate to  Claim Reports > Browsers section.

Key metrics:

• Browser Name
• Number of Claims
• % of New Users
• Time on Website

Use this report to:

• Identify browser-specific user behavior and detect potential technical issues affecting record tracking or form submissions.

Note: All reports support date-based filtering, domain filtering (where applicable), and CSV export, making it easy to analyze data offline or integrate it with other tools.