iClaim Dashboard

iClaim Dashboard offers an overview of user engagement, campaign performance, and system activity by tracking:

  • Records created
  • Claims processed
  • Service usage
  • Platform interactions

The data is presented through intuitive graphs and charts, and you can filter it across the timeframes of 7 days, 30 days, and 90 days to identify trends and patterns and make data-driven decisions.

To open the iClaim Dashboard, go to the iClaim component and select Dashboard.

You can switch between 7 DAYS, 30 DAYS, and 90 DAYS to apply the selected date range to each particular block.

The information in this section is separated into the seven blocks:

  • Activity: Records, Users, and Claims generated daily, which you can use to track performance and trends over time and identify changes.
  • Top Claimed Campaigns: Campaigns ranked by the number of claims, with the pie chart displaying the percentage of each campaign claimed in a selected date range.
  • Device Type: Device types used to access the system.
  • New Users (%): New users visiting your web pages daily.
  • Time on Websites: Longer times suggest higher engagement, while shorter ones could indicate quick conversions.
  • Removed Records: Records removed as unclaimed within the selected timeframe.
  • Usage Costs Per Product: Daily cost summary for iClaim (blue) and iClear (green), which allows you to monitor how your usage costs accumulate, including spikes and days with higher service consumption.

Categories: iClaim